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To resolve this issue, please perform the following stepsupgrade PeopleSync Frontend and Backend to version 21.2 or higher.
PeopleSync 21.2 uses .net Framework 4.7.2, which supports TLS 1.2 without further registry changes.

Info

For further information about TLS 1.2 in .net Framework applications, please see:

Note

Only if you are unable to upgrade to 21.2 or higher, the following applies:

  1. Upgrade PeopleSync Frontend and Backend to version 20.3 or higher.

  2. On the PeopleSync Backend server, enable TLS 1.2 as client and server protocol by setting the following registry settings:

    Code Block
    languagec#
    Windows Registry Editor Version 5.00
    
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2]
    
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client]
    "DisabledByDefault"=dword:00000000
    "Enabled"=dword:00000001
    
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Server]
    "DisabledByDefault"=dword:00000000
    "Enabled"=dword:00000001
  3. On the PeopleSync Backend server, enable TLS 1.2 for .net applications by setting the following registry settings:

    Code Block
    languagec#
    Windows Registry Editor Version 5.00
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\.NETFramework\v2.0.50727]
    "SystemDefaultTlsVersions"=dword:00000001
    "SchUseStrongCrypto"=dword:00000001
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\.NETFramework\v4.0.30319]
    "SystemDefaultTlsVersions"=dword:00000001
    "SchUseStrongCrypto"=dword:00000001
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\v2.0.50727]
    "SystemDefaultTlsVersions"=dword:00000001
    "SchUseStrongCrypto"=dword:00000001
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\v4.0.30319]
    "SystemDefaultTlsVersions"=dword:00000001
    "SchUseStrongCrypto"=dword:00000001

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