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\uD83E\uDD14 Problem

In version 23.8 of PeopleSync, the “User Roles” menu shown below is missing:

image-20240318-132711.png

\uD83C\uDF31 Solution

The following solution is specific to PeopleSync version 23.8. It is not applicable to other versions.

This is a bug in PeopleSync 23.8 PS-491 - Getting issue details... STATUS .

To show the menu, please implement the following workaround:

  1. On the server where the Console is installed, make a backup of the following file: C:\Program Files\messageconcept\PeopleSync\Console\Model.xafml

  2. Replace the file: C:\Program Files\messageconcept\PeopleSync\Console\Model.xafml with the file provided here:

  1. Restart PeopleSync Console and confirm that “User Roles” is showing.

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