Forgot Administrator User Password

Problem

The PeopleSync has a default user, “Administrator”. In case you forgot the password, it can be reset with the following steps.

Solution

1. Connect to the PeopleSync Database using SQL Server Management Studio.

2. Open a new query window. Please make sure that the PeopleSync database is selected in the dropdown of the toolbar above the query window.

3. Execute the following SQL command:

   UPDATE SecuritySystemUser
   Set StoredPassword = null,
   ChangePasswordOnFirstLogon = 1
   Where UserName = 'Administrator'

4. Open the PeopleSync Console. The login screen appears. The enter the user name "Administrator" and an empty password.

5. Log in.

6. Now set a new password.

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