\uD83E\uDD14 Problem
The Exchange Folder Agent is used to import contacts from an Exchange Online mailbox or public folder.
The imported contacts no longer contain an email address, although the contacts at the source have one.
The issue is restricted to Exchange Online.
\uD83C\uDF31 Solution
The solution depends on the PeopleSync version you are running.
PeopleSync Version 23.8.55.4855
Download the most recent version of PeopleSync from http://www.messageconcept.com
Perform upgrade as described in the downloads file “readme-upgrade.txt”.
PeopleSync Version 23.1.838.0
Please download the attached hotfix:
Log in to the server running the PeopleSync Backend.
Stop the PeopleSync Service
Replace the file "exportExchangeToVCard.dll" in the following folders with the file provided in the hotfix:
C:\Program Files\messageconcept\PeopleSync\Agent\wfx
C:\Program Files\messageconcept\PeopleSync\Agent
C:\Program Files\messageconcept\PeopleSync\Console
Start the PeopleSync Service
To fix the contacts, run the agent by selecting it in the console and clicking on the “Play” symbol.
This fix is only applicable to version 23.1.838.
Older Versions of PeopleSync
Download the most recent version of PeopleSync from http://www.messageconcept.com
Perform upgrade as described in the downloads file “readme-upgrade.txt”.