Agents fail when Frontend restricted to TLS 1.2

Problem

After disabling SSL/TLS protocols older than TLS 1.2, agents fail with the following error message:

Exception: The underlying connection was closed: An unexpected error occurred on a send. System.IO.IOException: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.

System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a send.

---> System.IO.IOException: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.
---> System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host

at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)
--- End of inner exception stack trace ---
at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)
at System.Net.FixedSizeReader.ReadPacket(Byte[] buffer, Int32 offset, Int32 count)
at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ForceAuthentication(Boolean receiveFirst, Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessAuthentication(LazyAsyncResult lazyResult)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Net.TlsStream.ProcessAuthentication(LazyAsyncResult result)
at System.Net.TlsStream.Write(Byte[] buffer, Int32 offset, Int32 size)
at System.Net.PooledStream.Write(Byte[] buffer, Int32 offset, Int32 size)
at System.Net.ConnectStream.WriteHeaders(Boolean async) --- End of inner exception stack trace ---
at System.Net.HttpWebRequest.GetResponse()
at CardDav.Client.Query(String url, String method, String content, String contentType) in C:\src\GitHub\gal2go-managementagents\CardDav\Client.cs:line 326
at CardDav.Client.CanConnect() in C:\src\GitHub\gal2go-managementagents\CardDav\Client.cs:line 250
at AgentLibrary.CardDavImporterActivity.Execute(CodeActivityContext context) in C:\src\GitHub\gal2go-managementagents\SyncCenter\AgentLibrary\CardDAVImporterActivity.cs:line 28
at System.Activities.CodeActivity`1.InternalExecute(ActivityInstance instance, ActivityExecutor executor, BookmarkManager bookmarkManager)
at System.Activities.Runtime.ActivityExecutor.ExecuteActivityWorkItem.ExecuteBody(ActivityExecutor executor, BookmarkManager bookmarkManager, Location resultLocation)

Solution

This is caused by TLS 1.2 not being enabled on the server where the PeopleSync Backend is installed.

To resolve this issue, please perform the following steps:

Upgrade PeopleSync Frontend and Backend to version 20.3 or higher.

On the PeopleSync Backend server, enable TLS 1.2 as client and server protocol by setting the following registry settings:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client]
"DisabledByDefault"=dword:00000000
"Enabled"=dword:00000001

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Server]
"DisabledByDefault"=dword:00000000
"Enabled"=dword:00000001

On the PeopleSync Backend server, enable TLS 1.2 for .net applications by setting the following registry settings:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\.NETFramework\v2.0.50727]
"SystemDefaultTlsVersions"=dword:00000001
"SchUseStrongCrypto"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\.NETFramework\v4.0.30319]
"SystemDefaultTlsVersions"=dword:00000001
"SchUseStrongCrypto"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\v2.0.50727]
"SystemDefaultTlsVersions"=dword:00000001
"SchUseStrongCrypto"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\v4.0.30319]
"SystemDefaultTlsVersions"=dword:00000001
"SchUseStrongCrypto"=dword:00000001

Agents fail when Frontend restricted to TLS 1.2

Problem

Solution

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